Archive for September 16th, 2009

The Interesting Role of Titanium Solutions

Posted in General information on September 16th, 2009 by Mark – Be the first to comment

 

The Problem

 

Many people who have fallen behind on their mortgages and are in the midst of the foreclosure process are unreachable.  They do not respond to contact from their mortgage companies.

One Solution 

 

Hire an outside company to make the contact for you.

I just read an interesting article about one such company.  Mortgage companies hire them as their representatives.  The name of the company is Titanium Solutions.  Let me tell you a little bit about them.

They bill themselves as an intermediary between mortgage companies and people facing foreclosure.  Their goal is to help these people start to communicate with their mortgage company so that together they can find away to save their home from foreclosure.

They are hired by mortgage companies to contact people who have fallen behind on their mortgage payments.  Initially they will try to call them from a contact center in South Carolina.  Cases where phone contact is unsuccessful are referred out for personal contact.

This is Where It Gets Interesting

The representatives hired by Titanium Solutions are local realtors.  Most have 3 to 5 years of experience in the real estate industry.  Their job is to knock on the doors and make contact with the people.  They talk to them about the loan modification process.  They explain what documents and forms they need to submit as part of their application for a modification.  Sometimes they will even go back, pick up the completed documents and send them to the mortgage company.

Why Realtors?

Realtors are familiar with their community.  They don’t like to see homes foreclosed because property values drop in the area and that hurts all sales.  They can also build rapport with homeowners they do not know.

What’s So Great About This Approach?

It gets people who thought their situation was hopeless and would not do anything to try to save their homes to realize that they may be able to do something.  They can talk with their mortgage company and they may be able to turn their situation around and save their home.

What Are The Drawbacks?

First – the role of the representatives from Titanium Solutions ends after they get the person who is behind on their payments to talk to their mortgage company.  They normally have no contact with them afterwards.  If the representatives at the mortgage company are unresponsive later on, the person facing foreclosure has to try to handle it themselves.

Second – sometimes the mortgage company does not let the person facing foreclosure know that a representative from Titanium Solutions will be contacting them.  When the representative comes by unexpectedly, the homeowner is taken off guard and is skeptical.  They wonder who this person is.  Initially there is a lack of trust.  Are they who they say they are?  Are they really there to help them?

Third – The person facing foreclosure fears that the main reason they are there is the mortgage company has hired them to sell their homes.  Some representatives from Titanium Solutions have added to this fear by taking pictures of homes prior to making contact with those they were asked to contact..

Why Did I Find This Interesting?

First – Mortgage companies have done a horrible job of trying to contact people facing foreclosure.  I like that some have looked for other ways to initiate contact.

Second – It’s great to see that the mortgage companies are outsourcing this contact to other firms.  Since these firms have no connections with the mortgage companies they can act as intermediaries between the companies and people facing foreclosure.

Third – It is great to see that realtors are being hired as representatives of Titanium Solutions.   They know their communities and truly care about it.

Some Final Thoughts

If you are contacted by a representative from Titanium Solutions, remember they are acting as a go between between your mortgage company and you.  They are not your representative.  They are only there to get the loan modification process started.  Their role is very limited.

Even though they contact you and you may be able to start to talk with someone at your mortgage company, it is still best to get a lawyer or an expert in the field to help you get the modification best for you.  The lawyer or expert will always have your best interests at heart.

For more ideas on how to save your home from foreclosure, please check out my EBook.  You can find out more about it by clicking stop foreclosure answer.

Much Success,

Mark Elkins

Kondaur Capital Corp. – A Company With a Different Approach

Posted in General information on September 16th, 2009 by Mark – 4 Comments

Most probably you have never heard of the Kondaur Capital Corp.  I know I never did until I read an article about them recently.  This is a company based in California.  They buy non-performing mortgages from other companies.  Non-performing mortgages are those where the people are no longer making their monthly payment on time and their mortgage company has started to foreclose.

What is different about Kondaur Capital?  They are in business to make money.  They only want to buy those mortgages where it is likely that the people can resume making a regular monthly payment on time or where they can help the person understand that they just cannot afford their home and they would be better off to sell it.

The challenge with most mortgage companies today is that they still do not know how to analyze a person’s financial situation to determine if a loan modification will enable them to save their home from foreclosure.  In the past most mortgage companies just looked at how much the person was behind on their monthly payments and what late fees and additional interest has accumulated.  They added these up and figured out how much they had to increase the person’s monthly payment over a specified period of time so that the shortage could be recovered.  After the shortage was recovered the monthly payment would drop back to what it had been.  Some companies still operate this way.  Most have switched.  Now they look what the person’s gross monthly income is.  They figure out what the monthly payment would have to be if it were 31 to 35% of that monthly income.  They agree to reduce the monthly payment to that amount for a certain specified period of time.

How does Kondaur Capital differ?  They do an extensive review before they buy a mortgage.  They get a current estimate of the value of the property.  They then look at the balance of the mortgage and the monthly payment.  They also take into account the person’s income.  Then they go further.  They look at the person’s other bills to see how much they have to pay monthly.  Next they look at their track record to see how the person has made their monthly payments in the past.  Have they normally paid their bills on time? 

This review gives them a good idea of whether or not they can help the person?  It also helps them determine their chances of making money if they buy the mortgage.  If they decide that this mortgage fits their model, they offer to buy it from the current mortgage company for a specified price.

If the mortgage company sells the mortgage to them, they then contact the person and discuss the mortgage with them.  They may offer to modify the mortgage and reduce their monthly payment.  At times when they do this, they also agree to lower the amount of the mortgage to a more realistic amount based on what the current value of the home is.  In certain instances the person may be in over their heads.  There is no way that the payment can be reduced to a level they person can afford to make consistently on a monthly basis.  In these situations Kondaur Capital educates them on this and they help them prepare to sell the home.  Kondaur Capital does not want to take money from the person now if within a short period of time the person finds out that they can no longer continue to make the payment and is forced to sell their home.

As you can see, Kondaur Capital works with each person whose mortgage they buy.  They endeavor to come up with a solution which is satisfactory for both parties.  They also make sure to treat each person with dignity.

If Kondaur Capital has purchased your mortgage, does that mean that you should rely solely on what they tell you?  By no means.  I still recommend that you get outside representation.  Why?  Simply because you want someone representing you who has your best interests at heart.

I also recommend that you find out as much as you can about the steps you can take to save your home from foreclosure.  You might want to check out the information in my EBook.  You can find out more about it by clicking Stop Foreclosure.

Much Success,

Mark Elkins